FAQ
Can I cancel my order?
You can cancel your order within 24hrs of placement or until you have received an email from us that your order has been shipped, whichever occurs first. If you still want a refund you will need to wait for delivery and return the product(s).
What is your Shipping Polcy?
We offer free shipping on all orders. We use a variety of shipping carriers to ensure fast and reliable delivery. Delivery times may vary depending on your location, but we strive to get your order to you as quickly as possible.
Can I return my order?
We want you to be completely satisfied with your purchase, so we offer a hassle-free return policy. If you're not satisfied with your order you can return it within a certain period of time for a full refund or exchange. For more information about our refund policy click here
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FREE SHIPPING WORDLWIDE
With our free shipping promotion, you can buy the products you love without having to worry about extra fees or charges. Whether you're ordering a small item or a larger item, you can rest assured that your shipping costs are covered.
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MONEY BACK GUARANTEE
Our money-back guarantee is our commitment to providing you with the best shopping experience possible. We want you to feel confident when making a purchase from us, knowing that we have your best interests in mind.
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ORDER NOW PAY LATER
We believe that Order Now, Pay Later is a great way to make shopping more accessible and convenient for our customers. We want you to have a positive shopping experience with us, and we believe that this payment option can help make that happen.
DO YOU OFFER INTERNATIONAL SHIPPING?
Yes, we offer international shipping to many countries around the world. However, please note that shipping times and fees may vary depending on your location.
DO YOU OFFER ANY DISCOUNTS OR PROMOTIONS?
Yes, we occasionally offer discounts and promotions to our customers. To stay up-to-date on our latest offers, sign up for our newsletter or follow us on social media.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at zeenia.org@gmail.com. If the given address is wrong we can change the address to the correct one unless your order already has been fullfileed.
